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How To Hire Superstars
Can a person's behavior and values really determine if they will be a future SuperStar for your company? If you knew the formula for hiring SuperStars and could cut your recruiting costs in half, would you start today? This article outlines three simple but critical steps for adding structure to your hiring process and raising your level of success. Strengthening the interview process: Prepare a consistent written interview game plan, to be used by each person conducting the interviewing for your company. Prior to the first interview, carefully review each resume looking for any gaps or red flags that need to be resolved in the interview. Then, identify the values and behaviors of the SuperStars currently employed by your company and use this important data to develop your interview questions to probe for these special attributes. Next, prepare a list of questions to be asked by each person in the interview process, as these questions should focus on the key success factors at your company. For example, if your company is "performance driven", then the behaviors or critical success factors you want to listen for must be consistent with these characteristics. Lastly, make sure your interview plan includes how to do effective reference checks. Tip From The Coach: Remember, the single best predictor of future behavior is past behavior and what people have done is less important than who they are. Be certain to conduct multiple interviews as few people reveal enough about themselves in one session. In addition, spend only 20 percent of the interview talking, so you can spend the rest of the interview "listening" for behavior and critical success factors. Recruiting close to home: It takes a special kind of person to be a SuperStar and the people who are, tend to spend time (personally and professionally) with people like them. So, consider your current employees as your best recruiting source, as they understand the soul and spirit of your company. Some of our clients hire 50 percent of all new employees from employee referrals and it makes for very cost effective recruiting. Tip From The Coach: Consider some form of cash incentive or special award to those who refer new employees to your company. Your appreciation will go a long way in helping to find future SuperStars and will enhance team spirit. However, just because a current employee recommends a person, doesn't change your employment process. Using powerful assessment tools: In addition to the traditional interview steps, use written assessment(s) to validate your interview process. This kind of tool can be custom-built for your company and will "benchmark" the behavior and values of your current SuperStars for each key position within your company. By using this benchmark you will be able to compare the behavior and values of each new hire to your current SuperStars and numerically be able to compare any variances, before you finalize your hiring decisions. Tip From The Coach: Once a benchmark has been developed for your company, the accuracy of your hiring will greatly improve. This benchmark will also help to reduce employee turnover, increase morale and solidify your company's position as a market leader. While there are many types of assessments, it is critical to use validated instruments in your hiring process. Want to learn more about using assessment tools in the hiring process? Fax a note on your letterhead to 435-615-8670 and The Coach will fax you a two-page behavior and values assessment form which can be completed in ten minutes or less. Complete both pages and fax your assessment forms back to our office at 435-615-8670. In return, you will be confidentially sent an 18 page assessment* (a $150 value) outlining your unique behavior styles/values. In addition, once you receive your assessment we will schedule a 45-minute call (a $250 value) to review your results and to explain how this tool will help you hire SuperStars. In summary, hiring SuperStars is vital to the success of your company?why not do it right the first time? [* A small processing/analysis fee of $25 will be assessed, limit one per company] Author's note: Ernest F. Oriente, The Coach, is the founder of PowerHourŽ a professional business coaching/recruiting service and the author of SmartMatch Alliances?. He has spent 17,500 hours [since 1995] delivering customized training, by telephone, in leadership, traditional/Internet marketing and sales for fast growing sales companies and entrepreneurial businesses worldwide. PowerHourŽ specializes in global distance learning by telephone, using their state-of-the-art conference call system for interactive and dynamic TeleForums. Twice-monthly TeleForums link 10-100 executives/professionals/individuals who are geographically dispersed, in a time efficient and profitable format. PowerHourŽ is based in Olympic-town?Park City, Utah, at 435-615-8486, by E-mail ernest@powerhour.com or visit their TeleForum website: http://www.powerhour.com. To receive a FREE success newsletter, with subscribers in 74 countries, send an E-mail to: ernest@powerhour.com. Recent PowerHourŽ articles have appeared in 4000+ business/trade publications and websites.
Latest News:Site: Yahoo! News Search Results for news UAL shares walloped by new posting of old news (Reuters via Yahoo! News) A nearly 6-year-old news story on the 2002 bankruptcy filing of UAL Corp resurfaced on the Internet on Monday, clobbering the airline's shares as some traders mistook the report as current and plausible news. ABC News hammering out Palin interview plans (Reuters via Yahoo! News) ABC News is spending more time trying to assemble the logistics of its exclusive interview with Republican vice presidential candidate Sarah Palin than it did negotiating with the McCain campaign itself. ABC News campaigning in all 50 states (Reuters via Yahoo! News) ABC News will be hitting the road -- and the rails -- for a whirlwind tour of all 50 states before the November election. Game news: 'GTA IV' hits 10 million, EA meets ESPN (AP via Yahoo! News) Real news from the virtual world: Google News snafu leads to airline stock plunge (CNET) After an investor news wire service mistakenly highlights a 6-year-old news story (allegedly sans time stamp) about United Airlines filing for bankruptcy, shares of the carrier tank. Tacoma's News Tribune offers buyouts to 189 staff (AP via Yahoo! Finance) The News Tribune on Monday offered voluntary buyout deals to 189 of its 350 full-time staffers although the publisher said the newspaper doesn't intend to accept anywhere near that number as it works to bring its expenses in line with reduced advertising income. 2002's News, Yesterday's Sell-Off (Washington Post) A six-year-old article mistakenly seen by Bloomberg financial news users yesterday reported the bankruptcy of United Airlines and triggered a massive sell-off that nearly obliterated the company's stock in a matter of minutes. Kenyans React to American Political News (NPR) The United States and much of the world have been transfixed by the current presidential race. Farai Chideya crosses to Barack Obama's father's homeland, Kenya, to get insight into how political news is being received. She's joined by radio reporter Michael Kaloki. United Airlines shares nosedive on old news (BBC News) United Airlines shares nosedive after an old news story about its 2002 bankruptcy battle resurfaces. Column: 'Daily Show' Is One Of Few Fair And Balanced TV News Shows (CBS News) I have this silly little habit of watching the Fox News Channel when I'm bored or in some weird self-loathing state of mind. So for the Republican National Convention, I thought it appropriate to bathe in their conservative credibility instead of the CNN/Barack Obama PDA I witnessed the week before. Site: news - Google News Palm Shares Soar As New Smartphone Wins Wall Street Praise - CNNMoney.com
MORE RESOURCES: Site: Yahoo! News Search Results for management Unisys Wins Email-Management Deal From UK Police Force (Computer Business Online via Yahoo! UK & Ireland News) Unisys' UK subsidiary has been awarded a three-year outsourcing contract from North Wales Police to provide email management services. CA Offers Compliance-Management for Utilities Sector (Computer Business Online via Yahoo! UK & Ireland News) CA has launched a risk and compliance management offering for power and utility providers. Vodafone Restructures and Shuffles Management (Computer Business Online via Yahoo! UK & Ireland News) UK mobile network operator Vodafone has announced a series of changes to its management and organization including the split of its emerging markets business into two divisions. Enterprise Asset Management Market to Grow 6.5% Over Next 5 Years (Industry Week) Sept. 12, 2008 -- The worldwide market for Enterprise Asset Management (EAM/CMMS) is expected to grow at a compounded annual growth rate (CAGR) of 6.5% over the next five years, according to a new ARC Advisory Group study. Selfridges rolls out complaint management software (Computing.co.uk) Angelica Mari, Computing , Thursday 11 September 2008 at 16:11:00 Feedback system aims to help maintain service levels Retail chain Selfridges is using feedback management software to build customer loyalty and maintain service standards. The company hopes that the new system will help it identify the root cause... Industry releases content-management interop spec (ZDNet Asia) Microsoft, IBM, Oracle, SAP, EMC, Alfresco and OpenText have released the first draft of their Content Management Interoperability Services specification. Compare your salary Use the IT salary benchmark wizard and know the average salary differences between different job functions. Join activeTechPros. http://www.activetechpros.com Compli And Environmental And Occupational Risk Management (EORM) Announce Partnership To Provide EH&S Compliance ... (SafetyOnline) As part of Compli's continuing effort to provide compliance protection to auto dealerships, Compli and EORM (Environmental and Occupational Risk Management) of San Jose, California, have formed an alliance to provide top-tier Environmental, Health and Safety (EH&S) information and content to dealers through Compli's Dealership Compliance Management System (DCMS) POWER: Lighting management IC drives up to eight LEDs in series (Embedded Systems Programming Magazine) Phoenix, Ariz. ? ON Semiconductor has introduced the NCP5890, a lighting management device that integrates LCD backlighting, fun light controls and ambient light sensing in a 3 x 3 x 0.55-mm uQFN-16 package. The NCP5890 targets compact smart phone and portable media player applications. Union Bank - Edelweiss JV for wealth management service (Business Standard India) Union Bank of India (UBI) in tie up with Edelweiss Securities has launched wealth management services ti tits high networth clients in Mumbai. RedPrairie Enhances Internationalized Shipment Capabilities In Transportation Management System (TMS) (Logistics) RedPrairie Corporation, a world leading consumer driven optimization company, announced today a host of new features in its updated transportation management (TMS) release - built especially for international users. Site: management - Google News PRACTICE MANAGEMENT: What Brokers Should Know Before They Go - CNNMoney.com
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