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Character -- Why It Matters In Leaders
"Character is much easier kept than recovered." -Thomas Paine "The best index to a person's character is (a) how he treats people who can't do him any good, and (b) how he treats people who can't fight back." -Abigail van Buren "Good character is more to be praised than outstanding talent. Most talents are to some extent a gift. Good character, by contrast, is not given to us. We have to build it piece by piece?by thought, choice, courage, and determination." -John Luther Long ____________________________________________ Here is a simple tip for aspiring leaders - It is far better to have character than to be one. I once heard Bob McEwen (former Congressman from Ohio) define character as the combination of morality and integrity. According to his definition, morality is not doing the wrong thing while integrity is having the strength to do the right thing. Based on this definition, character is not something you just have. You must work to build character every day. It is something that develops over time, but is destroyed in a moment. Why, as a leader, is character a big deal? Without even considering the moral and legal implications of character lapses, just look at the impact on your organization. As John Maxwell says, "Everything rises and falls on leadership." By this standard, your personal character will become the character of your organization. Consider these facts: ? 58% of workers surveyed indicated that employee fraud would decrease if managers (company leaders) were better role models (Oct 2002, Ernst & Young, "The CPA Letter") ? 80% of people surveyed indicated that they decide to buy a firm's goods or services partly on their perception of its ethics (2003, Wirthlin Worldwide) ? Unethical behavior leads to more sabotaging behavior in the workplace, such as: o Under delivering on commitments o Over promising to win a customer or gain support for a project o Wasting time and energy guarding turf o Lowering goals to avoid failure rather than striving for excellence o Padding the budget to look better o Fudging results to stay competitive o Hiding facts o Skipping over details o Withholding praise from others o Hogging credit o Shifting or buffering blame o Looking for scapegoats (Case Western Reserve University, Online Ethics Center for Engineering and Science) As you can see from the results of these studies, the character of the leader affects not only the behavior of the organization, but its results as well. I do not know all the details of the Enron or MCI WorldCom scandals, but I do know that the fallout hurt the companies and their employees. These examples are extreme cases of character failures, but many smaller ones happen in business and organizational life every day. As usual, I have a story to relate to illustrate my point. One time I hired a man to work in a department I managed. During the hiring process, I realized that a woman in the department, working in the same capacity, was significantly underpaid compared to both industry standards and the starting salary of the man we were hiring. I immediately went to my supervisor and attempted to negotiate a resolution plan. In response to my request to adjust her salary he asked, "Does she know that he will be making more than her?" This perspective floored me. It seems that her knowledge of the situation, rather than a determination of whether it was right or wrong, was the deciding factor on whether it should be addressed or not. At that moment, I remembered a statement I had heard long before: "Character is what you do when no one is watching." Unfortunately, I was unable to persuade my supervisor to take action in this case. This response severely damaged my trust and respect for both the person and the organization. I eventually left the organization for other reasons, but in retrospect, I probably should have left sooner. When it comes to character, leaders simply cannot compromise. You can staff your organization to compensate for skill and knowledge deficiencies. You must stand alone on character. Do not let short-term thinking entice you into small, subtle concessions on matters of character. Be a leader of high morals and impeccable integrity in everything you do. So, I encourage you to remember this simple tip . . . It is far better to have character than to be one. You may use this article for electronic distribution if you will include all contact information with live links back to the author. Notification of use is not required, but I would appreciate it. Please contact the author prior to use in printed media. Copyright 2005, Guy Harris Guy Harris is a Recovering Engineer. He works as Relationship Repairman and People-Process Integrator. His background includes service as a US Navy Submarine Officer, functional management with major multi-national corporations, and senior management in an international chemical business. As the owner of Principle Driven Consulting, he helps entrepreneurs, business managers, and other organizational leaders improve team performance by applying the principles of human behavior. Guy co-authored "The Behavior Bucks System(tm)" to help parents reduce stress and conflict with their children by effectively applying behavioral principles in the home. Learn more about this book at http://www.behaviorbucks.com Learn more about Guy at http://www.principledriven.com
Latest News:Site: Yahoo! News Search Results for news JCDecaux in talks for News Outdoor Group in Russia (AP via Yahoo! News) French outdoor advertising firm JCDecaux SA said Thursday it is negotiating to buy Russian rival News Outdoor Group from global media company News Corp. JCDecaux and News Corp. in talks to combine outdoor ad groups (International Herald Tribune) The News Corp. chief executive, Rupert Murdoch, has recently expressed nervousness about investments in Russia, where News Outdoor generated the bulk of its revenue last year. News Corp tightens grip on Premiere with new CEO (Reuters via Yahoo! News) Rupert Murdoch tightened his grip on German pay-TV broadcaster Premiere by appointing News Corp executive Mark Williams as CEO in a move to get the company back on track. SEC Looks Into UAL Stock Scare; Implications For Online News? (CBS News) A ton of digits have been devoted to this in other spots but the SEC's decision to investigate takes it to another level. The backstory: a six-year-old news story about UAL declaring bankruptcy made it into the Tribune-owned Sun-Sentinel 's current news flow, was picked up by a Google (NSDQ: GOOG) News bot and, via a reporter for a newsletter, made it onto Bloomberg News. After a lot of buck ... Asia Markets: Financials in rally mode, as Lehman news helps (Market Watch) Asian markets advanced early Friday, with financials such as Mizuho Financial Group and Macquarie Group rallying after a rebound on Wall Street and on news Lehman Brothers was looking for a buyer. SEC Looks Into UAL Stock Scare; Implications For Online News? (paidContent.org via Yahoo! Finance) A ton of digits have been devoted to this in other spots but the SEC's decision to investigate takes it to another level. The backstory: a six-year-old news story about UAL declaring bankruptcy made it into the Tribune-owned Sun-Sentinel's current news flow, was picked up by a Google News bot and, via a reporter for a newsletter, made it onto Bloomberg News. News Corp says Mark Williams interim Premiere CEO (Reuters via Yahoo! News) News Corp. executive Mark Williams has taken over as chief executive of German pay-TV broadcaster Premiere in an interim capacity, News Corp. said after the move led to renewed takeover speculation. News Corp. says Mark Williams interim Premiere CEO (Reuters via Yahoo! News) Mark Williams, a News Corp. executive named late on Wednesday as chief executive of German pay-TV broadcaster Premiere, has taken over in an interim capacity, a News Corp. spokeswoman said on Thursday. JCDecaux in talks to buy News Corp. billboard unit (AP via Yahoo! Finance) In a deal that would create the world's largest outdoor advertising company, French conglomerate JCDecaux SA said Thursday that it is in talks to buy Russian rival News Outdoor Group from global media company News Corp. UPI NewsTrack Entertainment News (UPI) Kanye arrested in paparazzi scuffle ... Report: Critic smacked Ebert with binder ... Cafe Tacvba nominated for 6 Latin Grammys ... Groban to perform TV songs at Emmys ... News from United Press International. Site: news - Google News Fidelity to Roll out New Home Page Providing Real-Time Financial ... - MarketWatch
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