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Better Business Boundaries
To get a new client, we might be inclined to make concessions no matter what the cost: offer a second or extra long sample session; reduce fees; set session times we don't want to work. We might leap at any opportunity before looking at the possible return on investment of time. These situations end up being lessons learned, sometimes painful ones. Before you get caught in another good lesson, set up your business with strong boundaries. They create a friendly and ethical structure that allows others to find their place with you. They speak volumes about your professionalism and keep both you and your clients on track. Want only as much for your clients as they want for themselves. If you find yourself feeling frustrated about your client's results, you are wanting too much for your client. Challenge them and let go of the outcome. If you can't let go of the outcome, you may need to let go of the client. If this is happening often, consider setting criteria for your prospective clients. In my own business as a mentor coach, to avoid getting started with someone who isn't ready to make progress, I pre-qualify possible clients by asking: "Are you committed to building a successful coaching practice and ready to invest your resources (time, energy and money) to making this happen now?" I may even go further to inquire about how much time they will dedicate and how many months of coaching they will budget. I've found this puts clients on notice that the success of the coaching is largely up to them. It also raises the perceived value of my coaching services because they see that I don't take on just anyone. Stand firmly by your chosen fees. Set fees that will pay you well for the time it takes to market to, coach and manage your clients. If you discount your services because a prospective client won't afford your fees, in essence you've discounted the value of your services. So will your new client. The coaching won't be as effective because they will be depending on you to take on some of the burden of their financial limitations. This forces you both out of the Co-creative Relationship. Consider developing group coaching at half price for individuals on a tighter budget. This way you offer them something of value without taking on their financial problems as your own. Once your practice is well developed you can have a client or two on partial scholarship where they pay at a reduced rate for a limited time, say two - three months. Then the fee goes up to your full rate. You'll want to be sure they'll make a strong commitment to doing their own work. And never call it a discount. Create and hold time boundaries. If your stated session time is an hour, do your best to keep that boundary. When answering inquiries, let the caller know you are available for a specified amount of time. These are courtesies that also keep you on track. I enjoy my work and have often forgotten to hold time boundaries. I'm learning to value my time and energy in new ways. If I do spend extra time with a client, I note it by saying: "I'd like to gift you ten extra minutes today." This effects my client two ways: one, they understand I've loosened the time boundary, and two, they perceive additional value. When someone says "Jump!" look before you leap. When asked to do something - take on a role, task or project - give yourself time to thoroughly review how well it: - Fits your interests. Say no, unless it will pay off for you. This applies to non-business opportunities as well. If you're overcommitted, you'll not be able to dedicate enough time and energy to satisfy any of your priorities, especially your business goals. Turn down work that isn't ideal. If clients are not a good fit refer them to another coach that fits the client's interest, values or price range better. It will make room for the right opportunities and your ideal clients. Enjoy the structure and professionalism these boundaries bring to your business. In the next edition we'll discuss coaching ethics, another set of important boundaries. Rhonda Hess mentors professional life coaches to create financially successful businesses. With the guidance of her expertise in niche marketing, Rhonda's clients create compelling programs to manifest their unique visions. Rhonda has trained and certified over 200 coaches through Coach Training Alliance. She co-authored the ecourse, the CoachTraining Accelerator, a complete manual for coaches.
Latest News:Site: Yahoo! News Search Results for news Myanmar's Suu Kyi to get family letters, news mags (Reuters via Yahoo! News) Detained Myanmar opposition leader Aung San Suu Kyi has managed to wring small concessions from the ruling generals in the form of letters from her family and some international news magazines, her lawyer said on Friday. SEC Looks Into UAL Stock Scare; Implications For Online News? (CBS News) A ton of digits have been devoted to this in other spots but the SEC's decision to investigate takes it to another level. The backstory: a six-year-old news story about UAL declaring bankruptcy made it into the Tribune-owned Sun-Sentinel 's current news flow, was picked up by a Google (NSDQ: GOOG) News bot and, via a reporter for a newsletter, made it onto Bloomberg News. After a lot of buck ... JCDecaux in talks for News Outdoor Group in Russia (AP via Yahoo! News) French outdoor advertising firm JCDecaux SA said Thursday it is negotiating to buy Russian rival News Outdoor Group from global media company News Corp. News Corp tightens grip on Premiere with new CEO (Reuters via Yahoo! News) Rupert Murdoch tightened his grip on German pay-TV broadcaster Premiere by appointing News Corp executive Mark Williams as CEO in a move to get the company back on track. Phila. mayor to announce grim budget news (The Philadelphia Inquirer) The Nutter administration is expected to announce grim budget news today, which is all but certain to lead to significant spending cuts - perhaps as high as 10 percent - in some city departments, according to three sources familiar with the budget. JCDecaux and News Corp. in talks to combine outdoor ad groups (International Herald Tribune) The News Corp. chief executive, Rupert Murdoch, has recently expressed nervousness about investments in Russia, where News Outdoor generated the bulk of its revenue last year. Help News pick Stadium's greatest moment (New York Daily News) The News is marking the countdown to the final game at The House That Ruth Built by reflecting on Yankee Stadium's greatest moments - and we're asking you - the reader - to help us pick out the best of the best. SEC Looks Into UAL Stock Scare; Implications For Online News? (paidContent.org via Yahoo! Finance) A ton of digits have been devoted to this in other spots but the SEC's decision to investigate takes it to another level. The backstory: a six-year-old news story about UAL declaring bankruptcy made it into the Tribune-owned Sun-Sentinel's current news flow, was picked up by a Google News bot and, via a reporter for a newsletter, made it onto Bloomberg News. JCDecaux in talks to buy News Corp. billboard unit (AP via Yahoo! Finance) In a deal that would create the world's largest outdoor advertising company, French conglomerate JCDecaux SA said Thursday that it is in talks to buy Russian rival News Outdoor Group from global media company News Corp. News Corp says Mark Williams interim Premiere CEO (Reuters via Yahoo! News) News Corp. executive Mark Williams has taken over as chief executive of German pay-TV broadcaster Premiere in an interim capacity, News Corp. said after the move led to renewed takeover speculation. Site: news - Google News New Voices in Congress Will Change the Tone of the Democratic Majority - New York Times
MORE RESOURCES: Site: Yahoo! News Search Results for ethics Charges against Queens assemblyman amplifies calls for ethics reform (Rochester Democrat and Chronicle) In the wake of charges by a federal prosecutor that a Queens assemblyman solicited $500,000 in bribes from people trying to influence state government, reform groups Thursday renewed their calls for tougher state ethics laws. Ethics panel clears Gibbons (Reno Gazette-Journal) A Nevada Ethics Commission panel concluded Thursday that there's no evidence to support a claim by a state Democratic Party official that Republican Gov. Jim Gibbons pressured a county assessor to get an unwarranted property tax break. Charges against assemblyman spur call for tighter ethics laws (The Journal News) Following charges by a federal prosecutor that an assemblyman from Queens solicited $500,000 in bribes from people trying to influence state government, reform groups yesterday renewed their calls for tougher state ethics laws. Ethics complaint filed against Loux over salary hikes (Las Vegas Review-Journal) Assembly Minority Leader Heidi Gansert, R-Reno, filed an ethics complaint today against Nevada Nuclear Projects Agency chief Bob Loux. The complaint alleges that Loux improperly used his position to ?grant unwarranted privileges? to himself in violation of state ethics laws. House overrides ethics veto, 110-3 (Herald & Review) SPRINGFIELD - The Illinois House on Wednesday voted overwhelmingly to override Gov. Rod Blagojevich's veto of a major campaign ethics bill. The question of whether to outlaw so-called pay-to-play politics now rests with the state Senate. Ethics complaint filed in pay raise flap (The Fresno Bee) The head of Nevada's anti-nuclear dump agency was hit Thursday with an ethics complaint filed by a legislative leader irate that the official gave himself and other staffers pay increases far above authorized amounts. Read comments Judge tells ethics luncheon 'Ethics is hard work' (Midland Reporter-Telegram) By Mella McEwen Oil Editor Ethics was the topic of Thursday's luncheon during the West Texas Geological Society's annual Fall Symposium. Ethics committee meets in secret (The Auburn Citizen) ALBANY - The New York Assembly's ethics committee met behind closed doors in an unannounced session Thursday involving a disciplinary case. Members wouldn't say if it concerned a colleague now facing federal charges of taking $500,000 in illegal payments, another accused of an extramarital affair with a legislative employee or a third accused of sexually harassing a woman. Ligon cleared of state ethics complaint (The Woodlands Villager) Attorney Brett Ligon, who defeated incumbent District Attorney Michael McDougal for the Republican nomination in the April runoff election, has been cleared of any wrongdoing regarding a complaint filed against him with the Texas Ethics Commission shortly before the runoff. Pelosi taps Va. Rep. Bobby Scott for ethics panel (Richmond Times-Dispatch) NEWPORT NEWS -- Virginia Representative Bobby Scott has been appointed to the House Ethics Committee. The Newport News Democrat said yesterday he was appointed by House Speaker Nancy Pelosi to the committee, formally known as the House Committee on Standards of Official Conduct. He will succeed Representative Stephanie Tubbs Jones, the Ohio Democrat who died Aug. 20. Site: ethics - Google News Ethics Overhaul Sought in Massachusetts - New York Times
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