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9 Tips To Help You Write More Powerful Emails
1. Make the effort to learn about the etiquette (these days known as "netiquette") involved in writing emails. There are loads of good reference websites and books about the internet which will tell you the basics. I know it might seem a bit precious to attach so much importance to social niceties when the internet is basically very informal. However, whether we like it or not many people do take online etiquette very seriously. So if you're writing emails for business, you should assume that your recipient may well be one of those... 2. Never send and preferably don't even try to write an email if you're angry, upset, drunk, or otherwise not in total control. If you have a heated conversation with someone on the telephone you can sometimes fudge things over. But with emails, once you hit "send" whatever you've written is there, carved in tablets of stone, for as long as the recipient wants to glare at it. The old adage about "counting to ten" before responding couldn't be more true here. Only send angry emails if you can handle, or really don't care about, the recipient's resultant feelings! 3. One thing that you may not think of is that it can be useful to consider carefully the time you send your emails. To begin with it's always a good idea to avoid sending emails that coincide with the Monday morning rush and Friday afternoon lethargy. In addition, I've occasionally found that emails sent to companies over the weekend end up getting lost in cyberspace. And on a rather more subtle level, if your recipients see that you're sending emails on a Sunday morning or late at night, they may feel they can interrupt you for a business talk at the same times. Although you may think it's cool to impress a client that you work all hours, your partner won't when the same client calls you on the phone at midnight. 4. Because almost everyone at some time or another has been infected with a computer virus, people are understandably wary of attachments. I never send attachments to anyone I don't know very well, and equally never open attachments unless they're from people I know well. And then, some contemporary viruses and worms clone themselves on to genuine email names and addresses, so even an email purporting to be from someone you know might just be infected. When in doubt append text to the body of your email message, or contact the recipient beforehand and make sure they're happy to receive it as an attachment. 5. Layout of emails is something few people pay attention to, especially if (like me) their system uses text only. However even with simple text a sensible layout can make the whole thing more readable. Above all, you should avoid writing emails that sprawl all the way across the screen. Those are very hard to read and to be able to see everything properly as text, your reader may have to fiddle about changing fonts. The safest format to use consists of lines no more than 65 characters long. That fits, works everywhere and makes the email much easier on the eye. 6. Your subject line should focus on what's in it for the reader so it grabs their attention. You'll find that the best way to do that is to include some sort of benefit. For example, if you're writing an email about a downwardly-revised project budget, instead of saying "Project X -- revised costs" say "Project X -- costs reduced by XX%"). If there isn't a genuine benefit to use, try to make it interesting and intriguing anyway. Also, avoid the words most hated by spam filters like "free," "subscribe," etc. 8. As far as writing style is concerned, here more than with any other medium it's very, very helpful to write as people speak. In addition, it will make your email clearer and more concise if you leave out all but essential adjectives and adverbs. Keep your sentences short, and only ever include one main idea or thought per sentence. Paragraphs shouldn't consist of more than 6 sentences max -- fewer if possible. And if you list more than a couple of items, use bullet points. 9. If you write emails for business, make good use of the signature facility that goes after your name. It's surprising just how many people fail to use that facility properly - yet it's an excellent opportunity for you to put across a few words of promotion. Because the email signature appears at the end, your recipients are not likely to be irritated by it. In fact provided that it contains useful contact information it will be seen as a helpful addition to your message. And even if your email is text only you can still make it look reasonably smart. Canadian-born Suzan St Maur is an international business writer and author based in the United Kingdom. In addition to her consultancy work for clients in Europe, the USA, Canada and Australia, she contributes articles to more than 150 business websites and publications worldwide, and has written eleven published books. Her latest eBooks, "The MAMBA Way To Make Your Words Sell" and "Get Yourself Published" and available as PDF downloads from BookShaker.com. To subscribe to her free biweekly business writing tips eZine, TIPZ from SUZE, click here. (c) Suzan St Maur 2003 - 2005
Latest News:Site: Yahoo! News Search Results for news [News] 5 O'Clock Shadow News you can't leave work without: Asamoah makes a deal News of record News of record reports for Chelan and Douglas counties Newport News police seek help on wave of thefts from cars NEWPORT NEWS A rash of summer-night car break-ins and vandalism has police asking the public for help, and warning them to lock their vehicles. Newport News hit with rash of car break-ins NEWPORT NEWS -- Police are asking for help in solving a large number of car break-ins and vandalism cases in Newport News. According to police, 134 cases were reported in the area between J. Clyde Morris Blvd. and Oyster Point Road since June 1. Most of the incidents were between J. Clyde Morris and Middle Ground Blvd. and happened during the early evening hours. Police say many thefts happened ... NEWS ALERTS: Sign up to get breaking news on your mobile phone Get breaking local news as it happens. Enter your phone number: Standard Messaging Rates or other charges apply. To Opt-out text STOP to 4INFO (44636). For more information text HELP to 4INFO (44636). Contact your carrier for more details. Powered by 4INFO. Newport News police search for suspects in string of car thefts Newport News detectives are seeking assistance from the Community, in solving a large number of cases involving damage to, and larcenies from, cars. Newport News police seek information regarding larcenies and property damage NEWPORT NEWS -- Police are investigating 134 cases of damage to cars and larcenies from cars that occurred between June 1 and July 25, according to police. News in brief Here are a selection of brief news items from this week?s paper edition, and possibly a few news briefs that didn?t make it in the paper. Newport News townhouse damaged by fire NEWPORT NEWS A townhouse in the 1000 block of Willow Green Drive was damaged by fire this morning, fire officials said. One of the residents had minor burns to his hand, a Fire Department news release says. An off-duty city firefighter/medic helped evacuate the adjoining homes. News of the Past who has deep genealogical roots to Winston County, provides news from past editions of the Winston County Journal. The Winston County Board of Supervisors posted a notice of the new "Dog Law" which was passed in the July term. Site: news - Google News Arizona News Round Up - San Francisco Chronicle (blog)
MORE RESOURCES: Site: Yahoo! News Search Results for email marketing StrongMail Acquires Marketing Services Firms and Creates Email and Social CRM Agency Powerhouse "ThreadMarketing" REDWOOD CITY, Calif.----StrongMail, a leading provider of online marketing solutions for email and social media, today announced that it has acquired Conversa Marketing and Magnetik, two New York-based interactive marketing agencies with services ranging from email and social media marketing to web design and customer relationship management. StrongMail snaps up two US marketing agencies Email and social media marketing firm StrongMail has acquired Conversa Marketing and Magnetik, two New York-based interactive marketing agencies with services ranging from email and social media marketing to web design and customer relationship management. Global Marketing Resources Offers Low Cost, Performance Based Local Search Marketing Packages for Small Businesses Global Marketing Resources, a California based globally renowned professional Website Design Company offers low cost, performance-based local search services for small businesses. Monetate Sponsors Email Marketing and Segmentation Day at eTail East in Baltimore Monetate, a vendor of choice for testing, targeting, and personalization for websites, is sponsoring Email Marketing and Segmentation Day in Baltimore on Monday, August 9th, 2010, as part of eTail East . Health Market Science Announces Immediate Availability of Email MasterFile for the Healthcare Industry Philadelphia - King of Prussia, PA - July 29, 2010 - Health Market Science (HMS), the leading source for healthcare provider data, software email database of 1.2 million healthcare practitioners (HCPs) including approand advanced analytics, today announced the availability of the HMS Email MasterFile, a comprehensive ximately 875,000 physicians. Top tips: Bringing email into the social media age As social media becomes ever more popular, how can email be used to capitalize on this trend? Hayden Saunders, Technical Consultant, Epsilon International EMEA provides a guide on how best to integrate these two platforms. Lyris Webinar to Explore Proven Relevance-Enhancing Tactics that Improve Email Marketing Email Marketing Luminary David Daniels to Share Tips to Increase Open Rates Hotel Internet Marketing by 2013... Are we on Track? | By Jitendra Jain (JJ) I came across a piece I'd written about 17-18 months ago on the future of hotel internet marketing. The article talked about 5 broad tech trends that I thought would radically alter the way we approached digital / internet marketing for hotels back at the end of 2008. I thought it'd be fun to take a re-look at the article and see how far we've actually come in the last year or more and if those ... Microsoft Launches Office For Mac 2011 Video The marketing video highlights user interface enhancements, including a new ribbon that presents users with the commonly used controls, the template gallery and email improvements. ExactTarget Posts Record Revenue in Second Quarter INDIANAPOLIS--(BUSINESS WIRE)--ExactTarget, a global provider of email marketing and interactive marketing solutions, announced today it posted record performance in the second quarter, boosting revenue by 38 percent over the same period in 2009. The increase in revenue marks the 38th consecutive quarter of growth for the company that welcomed new clients and key renewals in the quarter ... Site: email marketing - Google News Constant Contact Announces Second Quarter 2010 Financial Results - MarketWatch (press release)
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